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User Manual — CriptoClaro

Version: April 2026
Website: criptoclaro.net
Support: soporte@criptoclaro.net

Table of Contents

  1. Getting Started
  2. Dashboard
  3. Import Transactions
  4. Transactions
  5. Taxes
  6. Plans and Payments
  7. Profile
  8. CSV Export Guide
  9. Supported Exchanges
  10. FAQ
  11. Contact and Support

1. Getting Started

1.1 Creating an Account

CriptoClaro offers a privacy-first registration process. You only need an email address to get started — no real name, phone number, or credit card is required.

Steps to register:

  1. Go to criptoclaro.net.
  2. Click "Start free" on the landing page, or click "Sign up" in the top navigation bar.
  3. The registration form appears with the following fields:
  4. Name (optional) — your display name within the app.
  5. Email — a valid email address. This will be your login identifier.
  6. Password — minimum 8 characters.
  7. Confirm password — re-enter your password to verify it matches.
  8. Click "Sign up".
  9. If registration is successful, you are automatically logged in and redirected to the Dashboard.

Important: Your crypto transaction history is processed solely for tax calculation and is never shared with third parties.

1.2 Email Verification

After registration, CriptoClaro sends a verification email to the address you provided. Verifying your email is required in order to download PDF tax reports.

Steps to verify:

  1. Check your email inbox (and spam/junk folder) for a message from CriptoClaro with the subject "Verify your email — CriptoClaro".
  2. Click the verification link in the email.
  3. Your email is now verified.

If you did not receive the email:

  1. Log in and go to the Dashboard.
  2. A banner at the top reads: "Verify your email — Check your inbox for a verification link. You need to verify your email to download PDF reports."
  3. Click "Resend email" to receive a new verification link.
  4. The button changes to "Sent!" to confirm the email was dispatched.

1.3 Logging In

  1. Go to criptoclaro.net and click "Sign in" in the navigation bar.
  2. Enter your Email and Password.
  3. Click "Sign in".
  4. You are redirected to the Dashboard.

If you have forgotten your password, click "Forgot your password?" below the login form. Enter your email, click "Send link", and follow the instructions in the password reset email.

1.4 Google OAuth

CriptoClaro supports signing in with Google for a faster login experience.

  1. On the login page, click "Sign in with Google".
  2. A Google authentication window opens. Select or enter your Google account.
  3. Grant the requested permissions.
  4. You are logged in and redirected to the Dashboard.

On the registration page, you can also click "Sign up with Google" to create a new account linked to your Google identity.

1.5 Language Selection

CriptoClaro is available in Spanish (ES) and English (EN). You can change the language at any time:

2. Dashboard

The Dashboard is the first screen you see after logging in. It provides a real-time overview of your crypto portfolio.

2.1 Welcome State

If you have not imported any transactions yet, the Dashboard shows a welcome message:

"Welcome to CriptoClaro! Import your first CSV file to see your portfolio and calculate your taxes."

Click "Import transactions" to go directly to the import page.

2.2 Portfolio Overview

Once you have confirmed transactions in the system, the Dashboard displays:

2.3 Allocation Chart (Donut)

The Portfolio Allocation section shows a donut chart visualizing the percentage breakdown of your holdings by token. Smaller positions are grouped under "Others" to keep the chart readable.

2.4 Bar Chart

Below the donut chart, a bar chart displays your portfolio value over time. You can adjust the time window using the filter buttons:

Button Period
1d Last 1 day
1w Last 1 week
1m Last 1 month
3m Last 3 months
6m Last 6 months

2.5 Crypto Only Toggle

By default, the portfolio includes stablecoins and fiat balances. Enable the "Crypto only" toggle to filter the view to volatile crypto assets only, excluding stablecoins such as USDT, USDC, DAI, etc.

2.6 Holdings Table

The holdings table lists every token in your portfolio with the following columns:

Column Description
Token The ticker symbol (e.g., BTC, ETH, SOL)
Price Current market price in USD
Value Total value of your position (Price x Amount)
% Percentage of total portfolio value
Amount Quantity of the token you hold
PnL % Profit and loss percentage for the position

The table is sorted by value (largest positions first) by default.

2.7 Quick Actions from Dashboard

At the top of the Dashboard you will find shortcut buttons:

3. Import Transactions

Importing transactions is the core workflow of CriptoClaro. The process follows a four-step pipeline: Upload > Review Raw > Parse & Edit > Confirm.

3.1 Step 1: Upload

  1. Navigate to Import in the top navigation bar (or go to /upload).
  2. Select your exchange from the dropdown list. Supported exchanges include Binance, Coinbase, Kraken, KuCoin, Bybit, Gate.io, CoinMate, Anycoin, Buda, Lemon, Ripio, BitMax/AscendEX, and Generic CSV.
  3. Upload your CSV file by either:
  4. Dragging the file into the drop zone ("Drag your CSV here"), or
  5. Clicking "Select file" and choosing the file from your computer.
  6. Click "Upload".
  7. The file is uploaded and you proceed to the raw data review.

Notes:
- There is a file size limit. If exceeded, an error message indicates the maximum allowed size.
- Free plan users can import up to 2,000 transactions total. A progress bar shows your current usage. If you need more, click "View plans" to upgrade.
- If you are unsure how to export your CSV, click the link "Don't know how to export your CSV? See guide" at the bottom of the page.

3.2 Step 2: Review Raw Data

After uploading, you see the Review Raw Data screen showing the contents of your CSV file in a table format.

Purpose: This step lets you inspect the raw file and delete any incorrect, corrupted, or unwanted rows before parsing.

  1. The screen displays the total number of rows (e.g., "342 rows total") with pagination controls.
  2. Browse through the data. Each row shows the raw CSV values as columns.
  3. To delete incorrect rows, select the checkbox next to each row you want to remove, then click "Delete selected" and confirm.
  4. If the file does not match the expected format for the selected exchange, a warning appears: "The uploaded file does not match the expected format for {exchange}." If it looks like a different exchange, a suggestion is shown: "This file looks like an export from {exchange}. Go back and select the correct exchange."
  5. When satisfied, click "Parse" to proceed.
  6. Click "Back" to return to the upload page if needed.

3.3 Step 3: Review Parsed Transactions

After parsing, CriptoClaro converts the raw CSV rows into structured transactions. The Review Parsed Transactions screen displays:

Reviewing and editing parsed transactions:

  1. Each transaction is shown with columns: Date, Type, Token In, Amount In, Token Out, Amount Out, Fee, Note.
  2. You can filter transactions by:
  3. Date range (From / To)
  4. Type (Buy, Sell, Swap, etc.)
  5. Token In
  6. Token Out
  7. To edit a transaction inline, click the edit icon on the row. You can change:
  8. Type — select from BUY, SELL, SWAP, DEPOSIT, WITHDRAWAL, TRANSFER, INCOME, STAKING_REWARD.
  9. Token In / Token Out — correct the token symbol.
  10. Amount In / Amount Out — adjust the amounts.
  11. Note — add a note.
  12. Click "Save" to save edits or "Cancel" to discard.
  13. To delete transactions, select them and click "Delete selected".
  14. Self-transfer detection: CriptoClaro automatically detects self-transfers (e.g., moving crypto between your own wallets on the same exchange) and marks them accordingly so they do not affect your tax calculations.

3.4 Step 4: Confirm Import

  1. When you are satisfied with the parsed transactions, click "Confirm import".
  2. CriptoClaro saves the transactions to your account.
  3. A success message appears: "{count} transactions imported successfully." If duplicates were found, the message reads: "{count} transactions imported. {dupes} duplicates skipped." If all transactions already existed, you see: "All {dupes} transactions already existed. Nothing imported."
  4. You are redirected to the Transactions page.

3.5 Breadcrumb Navigation

Throughout the import process, a breadcrumb trail at the top shows your progress: Upload > Review raw > Parse & edit > Confirm. You can click on earlier steps to go back (e.g., "Back to raw file").

4. Transactions

The Transactions page shows all your confirmed transactions in a sortable, filterable table.

4.1 Viewing Transactions

Navigate to Transactions in the top menu. The page loads all your transactions with the following columns:

Column Description
Date Date and time of the transaction
Exchange The exchange where the transaction occurred
Type Transaction type (Buy, Sell, Swap, etc.)
Entry Token and amount received (Token In)
Exit Token and amount sent (Token Out)
Fee Fee amount and token
Note Any notes attached to the transaction
Source Whether the transaction came from Import or Manual entry
Actions Edit, delete, exclude, revert

4.2 Filtering Transactions

Use the filter bar at the top of the table to narrow down your view:

Click "Filter" to apply or "Clear" to reset all filters.

4.3 Sorting

Click on any column header to sort the table by that column. Click again to reverse the sort order (ascending/descending).

4.4 Pagination

At the bottom of the table:

4.5 Adding a Manual Transaction

If you have transactions that are not in a CSV file (e.g., OTC trades, airdrops, mining rewards), you can add them manually.

  1. Click "+ Manual" at the top of the Transactions page.
  2. The Add Transaction form appears with the following fields:
  3. Date — select the date and time of the transaction.

  4. Type — choose from the dropdown:

    Type Required Fields
    BUY Token bought, Amount bought, Currency paid, Amount paid
    SELL Token sold, Amount sold, Currency received, Amount received
    SWAP Token sent, Amount sent, Token received, Amount received
    DEPOSIT Token, Amount
    WITHDRAWAL Token, Amount
    TRANSFER Token, Amount
    INCOME Token received, Amount received
    STAKING_REWARD Token, Reward amount

  5. Fee (optional) — fee amount.

  6. Fee currency (optional) — token used for the fee.
  7. Exchange (optional) — name of the exchange.
  8. Note (optional) — any additional information.
  9. The form fields change dynamically based on the selected type. For example, selecting "BUY" shows "What did you buy?", "Amount bought", "Paid with (currency)", and "Amount paid".
  10. Click "Create" to save the transaction.

4.6 Editing a Transaction

  1. In the Actions column, click "Edit" on the transaction you want to modify.
  2. An inline editing row appears with editable fields:
  3. Type — change the transaction type.
  4. In token / In amount — modify the received token and amount.
  5. Out token / Out amount — modify the sent token and amount.
  6. Note — update the note.
  7. Click "Save" to apply changes or "Cancel" to discard.

4.7 Deleting Transactions

Single transaction:
1. Click "Delete" in the Actions column of the transaction.
2. A confirmation dialog appears: "Delete this transaction?"
3. Click "Delete" to confirm.

Bulk deletion:
1. Select multiple transactions using the checkboxes on the left.
2. Click "Delete selected" at the top.
3. Confirm: "Delete {n} transaction(s)?"

Delete all / filtered:
1. Click "Delete All" or "Delete Filtered" at the top.
2. A safety prompt asks you to type the exact number of transactions to confirm deletion: "Type the number {n} to confirm."
3. Type the number and click confirm.

4.8 Excluding from Taxes

You can exclude specific transactions from tax calculations without deleting them. This is useful for transfers between your own wallets, gifts, or other non-taxable events.

  1. Click "Exclude" in the Actions column.
  2. A warning appears: "Excluding a sale will change the cost basis calculation for other transactions. Continue?"
  3. Confirm to exclude. The transaction is marked as excluded and shown with a visual indicator.
  4. To re-include, click "Include" on the excluded transaction.

Bulk exclude/include: Select multiple transactions and use "Exclude from taxes" or "Include in taxes" from the bulk actions bar.

4.9 Reverting Edits

If you edited a transaction and want to restore it to its original state (as it was when first imported):

  1. Click "Revert" in the Actions column.
  2. Confirm: "Revert this transaction to its original state?"
  3. The transaction is restored to its original imported values.

5. Taxes

The Taxes page is where you calculate your crypto tax obligations for a given fiscal year and country.

5.1 Calculation Methods

CriptoClaro supports two tax calculation methods, each tied to a country's regulatory requirements:

Method Country Authority Description
FIFO Argentina ARCA First In, First Out. The first asset purchased is the first one sold. Mandatory in Argentina.
WAC+IPC Chile SII Weighted Average Cost with CPI (IPC) inflation adjustment. Required for Operacion Renta in Chile.

The calculation method is determined by the country you select, or by your profile's preferred method.

5.2 Running a Tax Calculation

  1. Navigate to Taxes in the top menu.
  2. Select the Fiscal year from the dropdown (e.g., 2025, 2024).
  3. Select the Country:
  4. Argentina (FIFO) — uses FIFO method as required by ARCA.
  5. Chile (WAC) — uses Weighted Average Cost with IPC adjustment as required by SII.
  6. No country (generic) — uses your profile's preferred method without country-specific adjustments.
  7. Optionally toggle "Deduct fees" — when enabled, transaction fees are deducted from your cost basis, reducing taxable gains.
  8. Click "Calculate".

5.3 SSE Progress Bar

Tax calculation can take time, especially with many transactions. A real-time progress bar (using Server-Sent Events) shows the current stage:

  1. Loading transactions... — fetching your transactions from the database.
  2. Enriching prices... — looking up historical prices for each transaction.
  3. Calculating taxes... — running the FIFO or WAC engine.

5.4 Viewing Results

After calculation completes, the results page shows:

5.5 Downloading the PDF Report

The PDF tax report is the official output of CriptoClaro — a document formatted for your accountant or tax authority.

Requirements:
- You must have a paid plan active for the relevant fiscal year.
- Your email must be verified.

Steps:

  1. After viewing the tax calculation results, click "Download Tax Report PDF".
  2. A preview form appears where you can fill in report header information:
  3. FROM (sender): Your full name, address, and CUIT/RUT/Tax ID.
  4. TO (recipient): The name or organization of the recipient (e.g., your accountant or tax authority).
  5. Select a Report color profile — choose from country-themed color schemes (Argentina, Chile, Brazil, etc.) or the default CriptoClaro profile.
  6. Click "Generate PDF".
  7. The PDF is generated and downloaded to your computer.

If you do not have an active subscription, a paywall message appears: "You need a subscription to generate PDF reports. The gains/losses preview is free. To download the tax PDF you need a plan."

5.6 Exporting CSV

As an alternative to the PDF, you can export your tax events as a CSV file:

  1. On the tax results page, click the "CSV" button.
  2. A CSV file downloads containing all tax events with columns for date, type, token, amount, cost basis, proceeds, and gain/loss.

6. Plans and Payments

CriptoClaro uses a one-time payment model per fiscal year. There are no subscriptions, no auto-renewals, and no recurring charges.

6.1 Free Plan

Every user starts with the Free plan, which includes:

6.2 Paid Plans

Paid plans unlock the PDF tax report and support higher transaction volumes. Plans start from USD 4.99 per fiscal year.

Plan Price (USD) Transactions/Year Features
Pre-sale Fiscal From $4.99 Up to 1,000 PDF report included
Tax Report Varies Up to 2,500 FIFO and WAC, full PDF
Trader Varies Up to 25,000 For active traders
Pro Varies Up to 250,000 Priority support

All paid plans include:
- PDF tax report generation.
- FIFO and WAC calculation methods.
- Portfolio dashboard with up to 500,000 total transactions.
- 12 months of access from the date of purchase.

Note: Prices and plan details may vary. Check the Pricing page for current offerings.

6.3 Purchasing a Plan

  1. Navigate to Plans or Pricing from the navigation bar.
  2. Select the fiscal year you want to cover from the Fiscal year dropdown.
  3. Browse the available plans and click "Buy" on the one you want.
  4. Choose your payment method:

Pay with Card (Stripe):
1. Click "Pay with Card" (accepts Visa, Mastercard, Amex).
2. You are redirected to a secure Stripe checkout page.
3. Enter your card details and complete the payment.
4. Upon success, you are redirected back to CriptoClaro with the message: "Payment successful. Your plan is active for 12 months."

Pay with Crypto (NOWPayments):
1. Click "Pay with Crypto" (supports BTC, ETH, USDT, and 350+ coins).
2. A crypto payment page opens showing:
- The currency to send.
- The exact amount.
- The wallet address (with QR code).
3. Send the exact amount to the displayed address.
4. After sending, the status shows: "Waiting for admin confirmation (max 24h)."
5. Once confirmed, your plan is activated.

Note: Crypto payments may include an additional processing fee.

6.4 Upgrading a Plan

If you already have an active plan but need a higher transaction limit:

  1. Go to My Plan in the navigation.
  2. You see your current subscription details: plan name, fiscal year, expiry date, and transactions used.
  3. Click "Upgrade plan" or "UPGRADE PLAN".
  4. Select a higher-tier plan. A confirmation dialog appears: "Upgrade to {plan} for ${price}."
  5. Confirm and complete the payment. You only pay the difference.

6.5 Plan Expiry and Renewal

7. Profile

The Profile page lets you manage your account settings, appearance, security, affiliate program, and data.

Access it by clicking "Profile" in the top navigation bar. The page is organized into tabs: Account, Appearance, Security, Affiliate.

7.1 Account Tab

Personal information:
- Name — your display name.
- Email — your login email (read-only after registration).
- Country — select your country from the list of supported Latin American countries (Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico, Panama, Peru, Paraguay, El Salvador, Uruguay, Venezuela). This determines default tax calculation behavior.
- Language — choose between English (EN) and Spanish (ES).
- Calculation method — select FIFO or WAC.
- A hint explains: "Argentina and most countries use FIFO. Chile uses WAC (Weighted Average Cost)."
- Deduct fees — toggle whether transaction fees should be deducted from cost basis in tax calculations.

Click "Save changes" to apply. A success message confirms: "Profile updated successfully."

Tax report data:
This information appears in the "FROM:" header of your generated PDF reports.

7.2 Appearance Tab

7.3 Security Tab

Change password:

  1. Enter your Current password.
  2. Enter a New password (minimum 8 characters).
  3. Enter Confirm password (must match the new password).
  4. Click "Change password".
  5. A success message confirms: "Password updated successfully."

If passwords do not match, an error appears: "Passwords do not match."

7.4 Affiliate Tab

CriptoClaro offers a 30% commission affiliate program. You earn 30% of the first purchase made by every user who signs up through your referral link.

How it works:

  1. Go to Profile > Affiliate tab.
  2. Copy your unique referral code or referral link.
  3. Share the link with friends, colleagues, or clients.
  4. When someone registers through your link and makes their first purchase, you earn 30% of that payment.

Commission flow:
Referral > Registration > First payment > Your commission (30%)

Commission statuses:
- Pending — awaiting review.
- Approved — confirmed by the team.
- Paid — transferred to you.

A table shows all your referrals with their status and commission amount. If you have no referrals yet, a message reads: "Waiting for your first referral..."

7.5 Export My Data

You can download all your data in a single ZIP file.

  1. Go to Profile > Account tab.
  2. Scroll to Export my data.
  3. Click "Download my data".
  4. A ZIP file is downloaded containing your profile information, all transactions, subscriptions, and payment history.

7.6 Delete Account

CriptoClaro allows you to delete your account with a 30-day grace period.

  1. Go to Profile > Account tab.
  2. Scroll to the Danger zone section.
  3. Click "Delete account".
  4. A confirmation dialog appears: "This action will delete your account in 30 days. You can cancel during that period."
  5. Enter your current password to verify your identity.
  6. Type DELETE in the confirmation field.
  7. Click "Confirm deletion".
  8. Your account is scheduled for deletion. A message reads: "Account scheduled for deletion."

During the 30-day grace period:
- A banner appears on the Dashboard: "Your account will be deleted soon. Manage in profile."
- You can cancel the deletion at any time by going to Profile and clicking "Cancel".

After 30 days, all data is permanently and irreversibly deleted.

8. CSV Export Guide

CriptoClaro provides a step-by-step guide for exporting CSV files from each supported exchange. Access it at /guide/csv-export or by clicking "Don't know how to export your CSV? See guide" on the import page.

The guide is organized into tabs — one per exchange. Select your exchange tab and follow the specific instructions.

8.1 Binance

  1. Log in to binance.com.
  2. Go to Orders > Transaction History (or Wallet > Transaction History).
  3. Click "Generate all statements" in the top-right corner.
  4. Select the time period covering the fiscal year you want to report (e.g., January 1 to December 31).
  5. Download the CSV file.
  6. Upload it to CriptoClaro, selecting Binance as the exchange.

Note: CriptoClaro supports three different Binance CSV formats. The parser automatically detects which format you have.

8.2 Coinbase

  1. Log in to coinbase.com.
  2. Click your profile icon > Reports > Transaction History.
  3. Select the time range and click "Generate report".
  4. Download the CSV and upload it to CriptoClaro, selecting Coinbase as the exchange.

8.3 Kraken

  1. Log in to kraken.com.
  2. Go to History > Export.
  3. Choose "Trades" and select the desired date range.
  4. Export as CSV.
  5. Upload to CriptoClaro, selecting Kraken as the exchange.

8.4 KuCoin

  1. Log in to kucoin.com.
  2. Go to Orders > Spot Trade History.
  3. Click Export and select the date range.
  4. Download the CSV and upload to CriptoClaro, selecting KuCoin as the exchange.

8.5 Bybit

  1. Log in to bybit.com.
  2. Navigate to your trade or transaction history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting Bybit as the exchange.

8.6 Gate.io

  1. Log in to gate.io.
  2. Navigate to your transaction or trade history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting Gate.io as the exchange.

8.7 CoinMate

  1. Log in to coinmate.io.
  2. Go to your transaction history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting CoinMate as the exchange.

8.8 Anycoin

  1. Log in to anycoin.cz.
  2. Go to your transaction history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting Anycoin as the exchange.

8.9 Buda (Chile)

  1. Log in to buda.com.
  2. Go to your trade history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting Buda as the exchange.

8.10 Lemon (Argentina)

  1. Log in to the Lemon app or lemon.me.
  2. Go to your transaction history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting Lemon as the exchange.

8.11 Ripio (Argentina)

  1. Log in to ripio.com.
  2. Go to your transaction history.
  3. Export as CSV.
  4. Upload to CriptoClaro, selecting Ripio as the exchange.

8.12 Generic CSV

If your exchange is not listed, you can use the Generic CSV format:

  1. On the import page, select Generic as the exchange.
  2. Click "Download example template (.csv)" to get the template file.
  3. Open the template in a spreadsheet application (Excel, Google Sheets, etc.).
  4. Fill in your transaction data following the column format in the template.
  5. Save as CSV and upload to CriptoClaro.

9. Supported Exchanges

CriptoClaro supports CSV imports from the following exchanges and platforms:

Exchange Region Notes
Binance Global 3 CSV formats supported (auto-detected)
Coinbase Global Standard transaction history export
Kraken Global Trades export
KuCoin Global Spot trade history
Bybit Global Transaction history CSV
Gate.io Global Trade history CSV
CoinMate Europe (CZ) Full transaction history
Anycoin Europe (CZ) Trade history
Buda Chile Native Chilean exchange
Lemon Argentina Popular Argentine crypto app
Ripio Argentina Argentine exchange
BitMax/AscendEX Global Trade history CSV
Generic CSV Any User-defined column mapping via template

9.1 Multiple Exchanges

You can import CSV files from multiple exchanges into the same CriptoClaro account. All transactions are consolidated into a single unified portfolio and tax report. Simply repeat the import process for each exchange.

9.2 Duplicate Detection

When importing, CriptoClaro automatically detects duplicate transactions. If you accidentally upload the same file twice, duplicates are skipped and you receive a notification: "{count} transactions imported. {dupes} duplicates skipped."

9.3 Exchange Not Listed

If your exchange is not in the supported list:

  1. Use the Generic CSV format — download the template from the import page, adapt your data to match the column format, and upload it.
  2. Alternatively, contact support at soporte@criptoclaro.net to request support for your exchange.

10. FAQ

Q: Is it safe to upload my transaction history?

A: Yes. CriptoClaro only processes data needed for tax calculation. We do not access your funds, and we never request trading-enabled API keys. All data is encrypted at rest and in transit (HTTPS). We do not share your information with third parties. You can delete your account and all your data at any time from your Profile.

Q: Which exchanges does CriptoClaro support?

A: Binance, Kraken, Coinbase, KuCoin, Gate.io, Bybit, BitMax/AscendEX, Ripio, Buda, Lemon, Anycoin, CoinMate, and a Generic CSV format for any other exchange. In total, 13+ exchanges are supported.

Q: How do I import my transactions?

A: Export your transaction history from your exchange as a CSV file, then upload it in the Import section. CriptoClaro auto-detects the format based on the exchange you select. Follow the four-step process: Upload > Review Raw > Parse & Edit > Confirm.

Q: Do I need a subscription to see my taxes?

A: You can import and review transactions for free. The portfolio dashboard and tax calculation preview (gain/loss summary) are free. To download the official PDF tax report, you need a paid plan starting from USD 4.99 per fiscal year.

Q: Does CriptoClaro comply with ARCA requirements (Argentina)?

A: Yes. CriptoClaro uses the mandatory FIFO (First In, First Out) method for Argentina as required by ARCA. The generated PDF report is formatted for submission to AFIP or your accountant.

Q: Does CriptoClaro comply with SII requirements (Chile)?

A: Yes. CriptoClaro uses the WAC (Weighted Average Cost) method with CPI (IPC) adjustment, following SII guidelines for Operacion Renta. The IPC tables are maintained and updated to reflect current inflation data.

Q: Can I use CriptoClaro if I have transactions on multiple exchanges?

A: Yes. You can import CSV files from multiple exchanges. CriptoClaro consolidates all transactions into a single portfolio and generates a unified tax report across all your exchanges.

Q: What if my exchange is not in the list?

A: Use the Generic CSV format. Download the CSV template from the import page and adapt your transaction history to match the column format. Alternatively, contact us at soporte@criptoclaro.net to request support for your exchange.

Q: Does CriptoClaro have an affiliate program?

A: Yes. Share your referral link and earn 30% of the first purchase of every user who signs up through your link. Commissions are processed automatically. Check your Profile > Affiliate tab for your unique referral link and commission status.

Q: Can I try CriptoClaro for free?

A: Yes. You can register for free, import up to 2,000 transactions, view the full portfolio dashboard, and preview your tax calculations without paying anything. The only paid feature is downloading the PDF tax report.

Q: What calculation methods does CriptoClaro use?

A: CriptoClaro supports two methods:
- FIFO (First In, First Out) — mandatory for Argentina and suitable for most countries.
- WAC (Weighted Average Cost) — required for Chile, with CPI/IPC inflation adjustment.

You can select your preferred method in your Profile settings.

Q: How is my data stored?

A: Your data is stored on servers located in Germany (EU), operated by Hetzner. All data is encrypted in transit (SSL/TLS) and at rest. Only first-party cookies are used for authentication, language, and theme preferences. No third-party tracking or advertising cookies are used.

11. Contact and Support

Email Support

For any questions, issues, or feedback, contact us at:

soporte@criptoclaro.net

We aim to respond within 24 hours on business days.

AI Chat Assistant

CriptoClaro includes an integrated AI chat accessible from within the application. Click the chat icon to ask questions about how to use the platform, troubleshoot issues, or get guidance on your tax situation.

Telegram Community

Join our Telegram community to connect with other CriptoClaro users, share tips, and get updates:

Look for the Telegram link on the CriptoClaro website or contact support for the invite link.

CriptoClaro is operated by ParaDreem LLC, registered in Wyoming, USA (Entity ID: 2025-001595955).
Registered address: 30 N Gould St Ste R, Sheridan, WY 82801, USA.

Appendix A: Glossary

Term Definition
FIFO First In, First Out. A cost basis method where the earliest purchased asset is sold first.
WAC Weighted Average Cost. A method that averages the cost of all units purchased.
IPC Indice de Precios al Consumidor (Consumer Price Index). Used in Chile to adjust cost basis for inflation.
ARCA Administracion Federal de Ingresos Publicos — Argentina's tax authority (formerly AFIP).
SII Servicio de Impuestos Internos — Chile's tax authority.
CUIT Clave Unica de Identificacion Tributaria — Argentine tax ID number.
RUT Rol Unico Tributario — Chilean tax ID number.
Cost basis The original value of an asset for tax purposes, used to calculate gains and losses.
Tax event A transaction that triggers a taxable gain or loss (e.g., selling crypto for fiat).
PnL Profit and Loss — the difference between the selling price and the cost basis.

Appendix B: Keyboard Shortcuts and Tips

This manual was last updated in April 2026. For the most current information, visit criptoclaro.net or contact soporte@criptoclaro.net.